PRIVACY POLICY
Effective Date: January 1, 2026
Last Updated: January 1, 2026
Introduction
Forge Performance Lab (“we,” “us,” “our,” or “Forge”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (forgeperformancelab.com) or use our services.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information You Provide
We collect information that you voluntarily provide to us when you:
- Fill out contact forms or waitlist signup forms
- Book a free assessment or consultation
- Enroll in our training programs
- Create an account on our website
- Subscribe to our email newsletter
- Contact us via email, phone, or social media
This information may include:
- Full name
- Email address
- Phone number
- Mailing address
- Date of birth
- Emergency contact information
- Parent/guardian information (for minors)
- Payment and billing information
- Health and fitness information relevant to training
Performance and Assessment Data
When you participate in our training programs, we collect:
- VALD performance assessment data (vertical jump, sprint speed, strength metrics, etc.)
- Progress reports and training outcomes
- Injury history and risk assessments
- Athletic performance metrics
- Photos and videos for progress tracking and marketing (with your consent)
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referring website
- Geographic location (general)
We use cookies and similar tracking technologies to collect this information. You can set your browser to refuse cookies, but some features of our website may not function properly.
How We Use Your Information
We use the information we collect to:
Provide Services:
- Deliver training programs and performance assessments
- Track athlete progress and generate progress reports
- Communicate about schedules, programs, and facility updates
- Process payments and manage billing
Improve Our Services:
- Analyze website usage and improve user experience
- Develop new programs and training methodologies
- Conduct research on athletic performance (anonymized data)
Marketing and Communications:
- Send newsletters, promotional materials, and program updates
- Share athlete success stories and testimonials (with consent)
- Respond to inquiries and provide customer support
Legal and Safety:
- Comply with legal obligations and regulations
- Protect against fraud and unauthorized access
- Ensure athlete safety and respond to emergencies
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:
With Your Consent:
- Sharing athlete success stories, testimonials, or photos in marketing materials
- Posting progress updates on social media (with explicit permission)
Service Providers:
- Payment processors (for billing and transactions)
- Email marketing platforms (for newsletters and communications)
- Website hosting and analytics providers
- VALD technology platform (for performance assessment data)
Legal Requirements:
- To comply with legal obligations, court orders, or government requests
- To protect our rights, property, or safety, or that of our users
Business Transfers:
- In connection with a merger, acquisition, or sale of business assets
Emergency Contacts:
- Contacting emergency contacts in case of injury or medical emergency
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure servers and encrypted data transmission (SSL)
- Access controls limiting who can view personal information
- Regular security audits and updates
- Staff training on data protection
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:
- Active Members: We retain information for the duration of your membership plus 3 years
- Inactive/Former Members: We retain basic contact and performance data for 5 years for historical records
- Marketing Data: We retain email subscriber information until you unsubscribe
- Legal/Financial Records: We retain payment records for 7 years as required by law
You may request deletion of your personal information at any time (subject to legal retention requirements).
Your Rights and Choices
You have the following rights regarding your personal information:
Access and Portability:
- Request a copy of the personal information we hold about you
- Request your performance assessment data in a portable format
Correction:
- Update or correct inaccurate or incomplete information
Deletion:
- Request deletion of your personal information (subject to legal requirements)
Opt-Out:
- Unsubscribe from marketing emails (via the unsubscribe link in emails)
- Opt out of certain data collection (though this may limit service availability)
Restrict Processing:
- Request that we limit how we use your information
To exercise these rights, contact us at andy@forgeperformancelab.com or (XXX) XXX-XXXX.
Children’s Privacy
Our services are intended for youth athletes ages 8-18. We comply with the Children’s Online Privacy Protection Act (COPPA):
- We obtain verifiable parental consent before collecting personal information from children under 13
- Parents may review, delete, or refuse further collection of their child’s information
- We collect only information necessary to provide our services
- Parents have the right to review their child’s performance data and progress reports
Parents or guardians may contact us at andy@forgeperformancelab.com to exercise these rights.
Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms, partner organizations). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website with a new “Last Updated” date
- Sending an email notification to registered users
Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
Andy Strachan
Forge Performance Lab
Email: andy@forgeperformancelab.com
